Shipping & Returns


Processing Time

We ship worldwide. All orders are processed within 24 hours of being received and sent via Australia Post or DHL Express (international orders only). If your order is placed on a weekend or a public holiday, it will be shipped the following business day. Please note a 1-2 day processing and shipping delay may occur during promotional periods.

Once an order has been dispatched we cannot change the delivery address, please ensure you have provided the correct details. If you have made an error contact us asap and we will do our best to fix it before your order is dispatched.

Our warehouse is located in Melbourne, Australia, therefore shipping times will vary depending on your location. 

Delivery delays may occur during high volume and peak periods or due to unforeseen reasons. Please note, we do not ship on the weekend or Public holidays.

Australian Orders

Bae offers Free Standard Shipping within Australia on full price orders over $150. A flat rate of $10.00 is charged for any orders under $150.

Bae delivers nationwide via Australia Post e-satchels and offers Standard Shipping & Expressing Shipping options at checkout.

Standard Shipping: Orders arrive in 3-8 business days depending on your location and 3-12 business days during high volume sale period, which includes end of season sales and holiday periods.

Express Shipping: Orders arrive in 1-5 business days depending on your location. We ship from Melbourne, Australia, please keep this in mind when checking your delivery times.

You will be required to sign for your delivery, we therefore recommend that you provide a daytime address where someone will be able to sign between 9am and 5pm.

If you select 'authority to leave' for your parcel and your parcel is stolen or misplaced Bae is not liable for this parcel once this has been selected. Please contact the courier directly for assistance on locating your parcel and for proof of delivery.