Shipping

  • AUSTRALIAN SHIPPING METHODS

    We offer FREE regular shipping on all orders over $200 AUD, Australia wide.

    We have the following shipping methods available in Australia:

    Australian Parcel Post
    2-10 Business Days via Australia Post eParcel*

    Australian Express Post
    1-5 Business Days via Australia Post eParcel*

    *We ship from Melbourne, Australia - delivery times are longer if outside of the metropolitan area.


    NOTE:

    • Orders are dispatched within 24 hours of placing (this excludes orders placed on weekends and Public Holidays)

    • Please allow 1-2 Buisness days for processing before orders ship from our warehouse during high volume peak periods.

    • In the case that no one is available to sign for the delivery, an attempted delivery card will be left with your local Australia Post outlet details.

    • When ‘authority to leave’ is selected as the delivery instruction Bae is not responsible for any theft, damage and losses of your parcel. 

    ______________________


    CLICK & COLLECT - MELBOURNE

    Our click and collect service allows you to collect your online purchases directly from our warehouse:
    31 Hall Street, Hawthorn East (VIC)

    • Click and Collect orders will be ready to collect the following day (Monday to Friday only)
    • You will receive an email once your order is ready for pick up

    Orders placed before 1pm may be eligible for same day pick up, to organise - please email: baewarehouse@baethelabel.com


    Click & Collect hours:

    Monday - Friday: 9.30am - 3.30pm
    Saturday: 10.00am - 2.00pm

    If you would like to browse our Bae Boutique when picking up your click and collect order, see below.

    Bae Boutique opening hours:

    Tuesday - Friday: 10.00am - 4.00pm
    Saturday: 10.00am - 2.00pm



  • INTERNATIONAL SHIPPING METHODS

    We offer DHL Express shipping for all international orders.

    Reference table below for shipping costs, timelines and duties for your country.

    *We ship from Melbourne, Australia - please see RETURNS & EXCHANGES for return costs and details


    NOTE:

    • Orders are dispatched within 24 hours of placing (this excludes orders placed on weekends and Public Holidays)

    • Please allow 1-2 Buisness days for processing before orders ship from our warehouse during high volume peak periods.

    • In the case that no one is available to sign for the delivery, an attempted delivery card will be left with your local Australia Post outlet details.

    • When ‘authority to leave’ is selected as the delivery instruction Bae is not responsible for any theft, damage and losses of your parcel. 


    ______________________


    INTERNATIONAL DUTIES AND TAXES

    For orders going to the United Kingdom, European Union, Mexico and New Zealand, all prices shown are inclusive of import duties & taxes.

    For all other countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU* (Delivery Duty Unpaid).

    * Please note If DDU is selected, you will be responsible for the paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.

    ______________________


    ELECTRONIC GIFT CARDS

    Purchases of E-Gift Cards are not currently supported for international customers. If you previously purchased or received an E-Gift Card that you would like to redeem, please contact our customer care team.

Shipping Rates & Times