Subtotal
$0.00 AUD
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Your order will be processes and packed at Bae. HQ in Melbourne, Australia.
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We offer FREE regular shipping on all orders over $150 AUD, Australia wide.
We have the following shipping methods available in Australia:
Australian Parcel Post
2-10 Business Days via Australia Post eParcel*
Australian Express Post
1-5 Business Days via Australia Post eParcel*
*We ship from Melbourne, Australia - delivery times are longer if outside of the metropolitan area.
We offer DHL Express shipping for all international orders.
Reference table below for shipping costs, timelines and duties for your country.
*We ship from Melbourne, Australia - timelines are subject to change at any time
Our click and collect service allows you to collect your online purchases directly from our warehouse:
31 Hall Street, Hawthorn East (VIC)
Orders placed before 1pm may be eligible for same day pick up, to organise - please email: baewarehouse@baethelabel.com
Click & Collect hours:
Monday - Friday: 9.30am - 3.30pm
Saturday: 10.00am - 2.00pm
If you would like to browse our Bae Boutique when picking up your click and collect order, see below.
Bae Boutique opening hours:
Tuesday - Friday: 10.00am - 4.00pm
Saturday: 10.00am - 2.00pm
Due to recent changes in trade regulations and tariffs, all US orders will incurr increased Duties and Taxes as required by the U.S government.
Duties and taxes are displayed at checkout, please ensure you are aware of, and comfortable with these extra charges before proceeding with your purchase.
All orders are sent via DHL Express with duties and taxes prepaid for faster customs clearance. We remain hopeful that these rates will decrease and will keep our US community updated.
No, duties and taxes are non-refundable.
All duties and taxes are at the cost of the customer and will not be refunded by Bae.
Sometimes the carrier may contact you to confirm your address, schedule a delivery time, or — for U.S. customers — request a Social Security number. Please respond promptly to avoid delays.
Not quite right?... no worries!
We want you to love your Bae items so we're here to help.
Please note: Returns for online orders are applicable to full price items only* and are at the cost of the customer to return to Melbourne, Australia.
Items must meet ALL of the below criteria to be eligible for a return or exchange:
*Items marked Final Sale cannot be returned. For more info on Final Sale, Bundles and Promotional returns, see bottom of this page.
*Exchanges are only available to Australian customers. International customers wishing to change a style or size are recommended to return unwanted items for a refund in accordance with our Return Policy and re-purchase the desired item.
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NOTE: If we receive a return for an item marked 'final sale' you will be contacted to arrange for it to be re-shipped to you at your own cost. We do not offer refunds or exchanges on 'Final Sale' items.
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We sincerely apologise for any inconvenience caused by receiving a faulty or incorrect garment. Our warehouse team do ensure all items are subject to a quality control prior to dispatch but please keep in mind that human error can occur from time to time.
In the unlikely case that you do receive a faulty, damaged or incorrect item, please notify us via the below email link as soon as possible.
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Use this table as a guide only - shipping rates and times are subject to change. Please contact customer care for further information.
For Returns: Self postage option available at own cost.
NOTE: For ALL countries where Duties and Taxes 'Payable at Checkout', now including the U.S - we are unable to refund you for any Duties and Taxes paid if you decide to return any part of your order.
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$10
$150AUD+
-
$12.20
1-3 Days
$15
$200NZ+
Included
$20
1-4 Days
$15
$200USD+
Payable at Checkout
$25
2-7 Days
$20
CA$300+
Partially Included
$35
1-3 Days
$20
S$300+
Included
S$30
1-4 Days
£15
£150+
Included
£30
1-3 Days
100
HKD1500+
Included
HKD 180
2-4 Days
AED 60
AED1100+
Included
AED 100
2-4 Days
€ 20
€150+
Included
€ 30
2-4 Days
€ 15
€150+
Included
€25
2-5 Days
MYR 60
MYR 1000+
Included
MYR 100
2-5 Days
CHF 15
CHF150+
Included
CHF 20
2-5 Days
¥2000
¥20000+
Included
¥3000
4-7 Days
50
1000 QAR+
Included
QAR 150
3-7 Days
SAR 40
1000 SAR+
Included
SAR 100
2-5 Days
74
DKK1300+
Included
DKK 100
2-5 Days
100
NOK2100+
Included
NOK 200
2-5 Days
116
SEK2000+
Included
SEK 240
3-7 Days
250
M$4100+
Included
M$ 300
4-8 Days
80
R$1100+
Payable at Checkout
R$100
3-6 Days
PLN 45.00
PLN800+
Included
PLN 100
2-9 Days
35
ILS 1000+
Included
ILS 100
2-4 Days
236
CZK4100+
Included
CZK 300
3-10 Days
€ 15
€ 150+
Included
€ 30
3-10 Days
$20USD
Fees Apply
Payable at Checkout
25USD