Terms & Conditions

Final Sale Items

Final Sale Items are all marked with an '*' and are NOT eligible for returns, refunds, or exchanges. Our Final Sale message is displayed on Product Pages, at cart and on order invoices to communicate this message. These item can be found in our SALE COLLECTION.

By purchasing a product labeled as a Final Sale Item, you agree to these terms upon placing your order. Prices for these items are clearly marked for clearance, reflecting their final sale status.

Please ensure you review all product details carefully before completing your purchase.

We do not provide price adjustments/matches for prior purchases.

Discount Codes

The welcome discount is exclusively available to customers who sign up for our mailing list and is valid on full-priced items only. To redeem, the discount code must be entered at checkout. This offer is valid for online purchases only and cannot be combined with any other promotional codes or offers. The welcome discount is non-transferable and may not be sold or shared. We reserve the right to modify or terminate this offer at any time without prior notice. By using the welcome discount, you agree to these terms and conditions. For any questions, please contact our Customer Care team

Discount codes offered after a review are exclusively available to customers who write a review and are valid on full-priced items only.

To redeem, the discount code must be entered at checkout. This offer is valid for online purchases only and cannot be combined with any other promotions, discount codes or offers.

These codes are non-transferable and may not be sold or shared. We reserve the right to modify or terminate this offer at any time without prior notice. By using these codes, you agree to these terms and conditions. For any questions, please contact our Customer Care team.

Sales and Promotions

Free Gift With Purchase promotions are limited to one free item per order. These promotions may be revoked, suspended, or terminated at any time by Bae The Label. These promotions are not transferable or valid on previous purchases made. Only while stocks last. 

Please note, our Buy & Save promotion requires you to purchase a minimum amount to qualify for the promotion and receive the desired discount.

Therefore, if you return an item that then changes your order to no longer meet the conditions of the promotion, the amount you’re refunded will be adjusted to exclude any promotional discounts you received.

Your refund will be based on the individual item price paid after the promotional discount had been applied.

Our Bundles offer discounts to the customer based on the customer purchasing a minimum number of items. Therefore, to return an item from a bundle, all items within the bundle must also be returned

Refunds or store credits may be issued for single item returns at the discretion of Bae The Label.

Any single item refunds/store credits will be issued based on the individual item price paid after the bundle discount had been applied (you will not be refunded the original item RRP as a discount was applied to your bundle order).

The amount you’re refunded will be adjusted to exclude any promotional discounts you received.

We do not provide price adjustments/matches for prior purchases during sale or promotional periods.

At checkout, only one promotional code can be used per transaction. They cannot be used in conjunction with any other offer or discount code.

  • Open only to customers who have been invited and who complete a review in full.
  • Entrants must be aged 18 years or over.
  • Competition opens 23 October 2025 and runs on an ongoing monthly basis.
  • Eligible participants are automatically entered once a completed review is submitted. One entry per review.
  • One (1) winner will receive a $250 AUD Bae The Label e-voucher each month. International winners will receive a voucher to the value of $250 AUD in their local currency.
  • The voucher is not transferable, exchangeable, or redeemable for cash and cannot be applied to past orders.
  • Winners are drawn at random during the first week of each month and contacted via the email used for their review.
  • Only successful entrants will be notified.
  • Winners must confirm acceptance of the prize within 48 hours of being contacted.
  • If the winner cannot be contacted or fails to respond within this time, Bae The Label reserves the right to select a new winner.
  • Voucher is valid for 2 months from the date of issue and must be used in one transaction.
  • The promoter’s (Bae The Label Pty Ltd) decision is final, and no correspondence will be entered into.
  • Bae The Label reserves the right to verify entries and to amend, suspend, or cancel the competition at any time without prior notice.
  • All responses are confidential and handled in accordance with Bae The Label’s Privacy Policy.
  • Black Friday Promotion runs from 7am AEST, Tuesday, 25th November 2025 until 7am AEST, Tuesday 2nd December 2025.
  • Customers will receive 10% to 40% off storewide on selected styles during the promotional period. Discount will vary between products and colour options and are as marked on website.
  • This promotion applies to full-priced and final sale items.
  • This discount cannot be applied to previous purchases, gift cards or shipping fees.
  • No further discounts or promo codes can be applied during this promotion.
  • Prices are as marked and are subject to change without notice. All items are available while stocks last - no rainchecks or back orders will be offered.
  • All items purchased during the promotion can be returned for a refund or exchange, unless marked final sale. Items marked final sale cannot be returned, exchanged, or refunded unless faulty.
  • Once an order is placed, we are unable to make changes, including combining orders or changing shipping details.
  • Due to the high volume of orders at this time, please allow additional time for your order to be packed and shipped.
  • Bae The Label reserves the right to amend or withdraw this promotion at any time without notice.